Administration

You will find answers to commonly asked questions below. If you don’t find the answer to your questions here, please Contact Us and we will do our best to help.

How do I pay for services, process a payment request or purchase order?
Contact your Team Lead or Senior BSR for questions regarding payment of services.

How can I get a coffee club card?
You must be part of Human Ecology, Faculty, Staff or Graduate Student, to qualify for this program. Come to the CHE Business Service Center with your Cornell ID card and $5.00 and you can be put in the system. It’s good until you leave Human Ecology.

One of my faculty frequently does not have access to email, can I prepare a payment request to reimburse them for travel expenses without using the on line travel system?
Effective August 1, 2006 the online travel system, http://www.payments.cornell.edu/Request_Travel_Reimbursements.cfm must be used for travelers with a Cornell netID seeking reimbursement.

Reimbursements to non-Cornell faculty, staff, and students are made using the Excel form found at http://www.payments.cornell.edu/Travel_Forms.cfm. (Please utilize the supplemental worksheet found on the second tab.) The university will accept an email attestation that includes the following language in lieu of an original signature on the form:

“I certify that the charges of ($xx.xx) for my travel expenses of (mm/dd/yy) are accurate and that I am not claiming reimbursement from any other source for the expenses reported. Signed (xxxxx)”

This attestation is for out-of-town guest travelers or faculty/staff that are out of town or away on extended travel. All others must have an original signature.

Do we need to break out sales tax charges and code them as unallowable when reimbursing students without procurement cards for the purchase of office supplies?
No, sales tax break-out is not required on a reimbursement.

Who do we see to get a petty cash reimbursement or give checks to for deposit?
You should see Karen Grover, if she is not available see Lori Dempsey in the Business Service Center (B16 MVR). If you are not account owner please complete a Personal Purchase Reimbursement Requisition form and bring to the BSC with your receipt.

Where can I get a copy of the Business Meal Detail Form?
The website for the Business Meal form can be found here.

The payroll adjustment I submitted hasn’t hit my account, do you know why?
Payroll is only loaded to the general ledger once a month; therefore, you won’t see the charge until adjustments are loaded. Payroll is loaded near the end of the month and then will hit the accounts at the beginning of the next month.

Some travel expenses for an upcoming business trip were charged to personal credit card and the bill will need to be paid prior to return from the trip. Can expenses be reimbursed now and how long will it take to receive the check?
Yes, a Travel Advance Request can be submitted and will take approximately 10 days to be processed. Receipts for the expenses will need to be included with the travel reimbursement upon return, to clear the advance. The Travel Advance Request form can be found at: http://www.payments.cornell.edu/Travel_Forms.cfm.

I was unable to choose an address when approving my travel reimbursement. What went wrong?
This was not caused by anything you, as a user, did. Simply call or e-mail your BSR with the address you want your check sent to. The BSR has an opportunity to select the address in their next step of processing. A way to avoid this in the future is to sign up for direct deposit.